Clear & Surprise-Free HVAC Repairs

Problems with your Air Conditioning, Heating, or Commercial Refrigeration?

We are your local experts in professional HVAC & Refrigeration services. Surprise-Free. Guaranteed.

Our process is simple: first, a professional diagnosis to find the root of the problem. Once we know exactly what's wrong, we provide you with a clear, flat-rate solution. No guesswork, no surprises. Your peace of mind is our priority. Plus, for any approved repair over $400, your $125 diagnosis fee is fully credited towards the final cost.

"View a sample of our professional quote. Click anywhere on the document to see all line items and the service agreement."

Icon for professional on-site HVAC diagnosis service covering Westchester, Putnam, and Yonkers.

CONTRACT 7: VISIT AND DIAGNOSIS

For Your Reference & Full Transparency

"Before scheduling your visit, please feel free to scroll down past the form below. You will find our complete library of standard agreements for major services (compressor replacements, leak repairs, etc.). We believe in clarity from day one."

Book Your Diagnostic VisitReserve su visita de diagnóstico

New customers can book online in a few minutes: choose a day and time, accept the visit agreement and pay by card. Prefer to talk to us? Message us on WhatsApp or call.

Diagnostic visit: $125 plus applicable sales tax. Includes travel up to 20 road miles (one way) from our base in Port Chester, NY, and the first 30 minutes of assessment. When an additional travel charge applies, the miles beyond 20 are charged both ways at $2 per mile, plus tax; you will see the amount and must accept it before paying. ZIP codes with included travel have no surcharge. Beyond 70 road miles, call (914) 565-3947 for a special quote. Tolls are not charged when booking; if there is a repair, they are added at cost to the estimate you sign.

For addresses that require a route calculation, we use the one-way road distance, rounded to the nearest tenth of a mile. Booking shows whether your address needs a calculation.

Tax is calculated on the visit and travel subtotal; the total for your address appears in booking before payment. Appointment availability is confirmed in booking.

Los clientes nuevos pueden reservar en línea en pocos minutos: elija día y hora, acepte el acuerdo de la visita y pague con tarjeta. ¿Prefiere hablar con nosotros? Escríbanos por WhatsApp o llámenos.

Visita de diagnóstico: $125 más el impuesto aplicable. Incluye el traslado hasta 20 millas por carretera (ida) desde nuestra base en Port Chester, NY, y los primeros 30 minutos de evaluación. Si corresponde traslado adicional, se cobra a $2 por milla, de ida y vuelta, por cada milla por encima de 20, más impuesto; verá el importe y deberá aceptarlo antes de pagar. Los códigos postales con traslado incluido no tienen recargo. A más de 70 millas por carretera, llame al (914) 565-3947 para una cotización especial. Los peajes no se cobran al reservar; si hay una reparación, se añaden a precio de costo en el presupuesto que usted firme.

Para las direcciones que requieren medir la ruta, calculamos la distancia de ida por carretera, redondeada a la décima de milla más cercana. La reserva muestra si su dirección necesita cálculo.

El impuesto se calcula sobre la suma de visita y traslado; el total de su dirección aparece en la reserva antes del pago. La disponibilidad de una cita se confirma en la reserva.

Trust is earned and rewarded

At Cyclone, trust is earned and rewarded. A new customer books with a $125 payment that holds their spot. Returning customers, customers referred by a VIP member, and VIP members no longer pay upfront. And with our most trusted customers, we go further: we take care of everything, supply the parts, and provide an account of the work every 15 days or every month. Luis decides on discounts based on his relationship with each customer.

For information only; this is not a contract term. Returning customers, customers referred by a VIP member, and VIP members can arrange their visit with Luis by phone or message.

La confianza se gana y se premia

En Cyclone la confianza se gana y se premia. Un cliente nuevo reserva con un pago de $125 que le guarda su lugar. Los clientes que vuelven, los recomendados por un miembro VIP y los VIP ya no pagan por adelantado. Y con nuestros clientes de más confianza llegamos más lejos: nos encargamos de todo, ponemos los repuestos y les rendimos cuentas cada 15 días o cada mes. Los descuentos los decide Luis según la relación con cada cliente.

Información orientativa; no es una condición del contrato. Los clientes que vuelven, los recomendados por un miembro VIP y los VIP pueden coordinar su visita con Luis por teléfono o mensaje.

Monday–Saturday. Visit start times from 8:00 a.m. to 5:00 p.m., New York time, subject to availability.

De lunes a sábado. Inicio de la visita entre las 8:00 a. m. y las 5:00 p. m., hora de Nueva York, según disponibilidad.

How booking works

Online booking for new customers.

  1. Tap "Book online", enter the ZIP code of the service address and choose an available day and time.
  2. Enter your name, phone, email, service address and the problem, then read and accept the Visit & Diagnosis Agreement (CYC-07) and the cancellation and changes policy.
  3. Review and accept the terms and notices for your appointment and, if applicable, the additional travel charge for your address. Pay by card the total shown in booking, including the visit, additional travel and applicable tax.
  4. Your visit is reserved once payment is confirmed; you will receive a confirmation and a “Manage my booking” link by email. Your payment is credited to the visit and is not collected again on arrival.

Cómo reservan en línea los clientes nuevos

  1. Pulse «Reservar en línea», escriba el código postal de la dirección del servicio y elija un día y una hora disponibles.
  2. Indique su nombre, teléfono, correo, dirección y el problema; después lea y acepte el Acuerdo de visita y diagnóstico (CYC-07) y la política de cancelación y cambios.
  3. Revise y acepte los términos y avisos de su cita y, si corresponde, el traslado adicional para su dirección. Pague con tarjeta el total que le muestre la reserva, incluida la visita, el traslado adicional y el impuesto aplicable.
  4. La visita queda reservada al confirmarse el pago; recibirá por correo la confirmación y el enlace «Gestionar mi reserva». El pago se acredita a la visita y no se vuelve a cobrar al llegar.

The $125 visit fee is credited once toward an approved repair over $400; the additional travel charge is not part of that credit.

Time beyond the first 30 minutes requires notice and your prior approval and is billed at $88 per hour in 15-minute increments. Each increment costs $22. Diagnostic consumables, such as nitrogen or UV dye, are not included; their cost requires your prior approval. A repair is quoted separately and requires your approval.

If a part is missing and we need to return another day, the $125 already covered that day’s diagnostic visit. The return visit has its own travel and labor charge, shown before you confirm it; this also applies to VIP customers. A visit does not guarantee a repair that day. Changes and cancellations follow the policy you see and accept when booking. An earlier booking keeps its accepted terms.

El cargo de $125 de la visita se acredita una sola vez a una reparación aprobada superior a $400; el traslado adicional no forma parte de ese crédito.

El tiempo que exceda los primeros 30 minutos requiere aviso y su aprobación previa, y se cobra a $88 por hora en incrementos de 15 minutos. Cada incremento cuesta $22. Los consumibles, como nitrógeno o tinte UV, no están incluidos; su costo requiere su aprobación previa. Una reparación se presupuesta aparte y requiere su aprobación.

Si falta una pieza y hay que volver otro día, los $125 ya cubrieron la visita de diagnóstico de ese día. El regreso tiene su propio costo de traslado y mano de obra, que verá antes de confirmarlo; esto también rige para clientes VIP. La visita no garantiza una reparación ese día. Los cambios y cancelaciones se rigen por la política que verá y aceptará al reservar. Una reserva anterior conserva las condiciones aceptadas.

Visit & Diagnosis Agreement (CYC-07): English Acuerdo de visita y diagnóstico (CYC-07): Español

Cancellation and changes policy: English Política de cancelación y cambios: Español

We speak English and Spanish. Already paid but no confirmation? Call (914) 565-3947 before paying again.Atendemos en español e inglés. ¿Ya pagó y no recibió confirmación? Llame al (914) 565-3947 antes de volver a pagar.

Our Service Contract Catalog

"View a sample of our professional quote. Click anywhere on the document to see all line items and the service agreement."

Icon for major HVAC component repair, including evaporator and condenser coils, in Westchester, Putnam, and Yonkers.

Contract 2: Major Component Replacement For critical heat-exchange parts including condenser coils, evaporator coils, and heat exchangers.

Icon for auxiliary HVAC component repair, such as motors and capacitors, by Cyclone HVACRWD in Westchester, Putnam, and Yonkers.

Contract 4: Auxiliary Component Replacement From capacitors and contactors to relays and fan motors, we replace the essential support components that keep your system running.

Icon for professional HVAC compressor replacement by Cyclone HVACRWD, serving Westchester, Putnam, and Yonkers.

Contract 1: Compressor Replacement We restore the heart of your system for maximum efficiency and peace of mind.

Icon for minimally invasive HVAC parts repair service by Cyclone HVACRWD.

Contract 5: Minimally Invasive Replacement Quick replacement of threaded parts like pressure switches, transducers, and service valves, often done without major system access.

Icon for invasive HVAC control replacement, like TXV and solenoid valves, serving the Westchester, NY area.

Contract 3: Invasive Control Replacement Precision brazing for essential, brazed-in components like TXVs, filter driers, and solenoid valves.

Icon for HVAC leak detection and refrigerant service in Westchester, Putnam, and Yonkers, NY.

Contract 6: Leak Detection & Refrigerant Service Using electronic detectors, we pinpoint refrigerant leaks with precision and recharge your system to manufacturer specifications.

Priority Service Program (By Invitation Only)

We value our best clients. We offer a priority service program—for both residential and commercial—accessible only by personal invitation. This service cannot be bought; it's earned. Ask us how you can qualify.

"View a sample of our professional quote. Click anywhere on the document to see all line items and the service agreement."

Icon for exclusive invitation-only commercial priority service contract by Cyclone HVACRWD.

Commercial Refrigeration Membership Proposal

Icon for exclusive invitation-only residential priority service contract by Cyclone HVACRWD.

Annual Priority Service Membership Proposal

Licenses & Certifications

Official Putnam County Home Improvement Contractor License for Cyclone HVACRWD CO LLC.

PUTNAM COUNTY

Official Westchester County Home Improvement Contractor License for Cyclone HVACRWD CO LLC.

WESTCHESTER COUNTY

City of Yonkers HVAC Contractor License for Cyclone HVACRWD CO LLC.

CITY OF YONKERS

HVAC repair in Yonkers: questions and answers

Which heating and cooling systems do you repair?

Cyclone HVACRWD is based in Port Chester and serves the City of Yonkers, the rest of Westchester County and Putnam County, for homes and businesses. We diagnose and repair gas furnaces, heat pumps, central air conditioning, ductless mini-splits and commercial refrigeration. For details by equipment, see gas furnace repair, heat pump repair, ductless mini-split repair and central air conditioning service.

What happens during a diagnostic visit?

A technician tests the equipment on site to find the cause of the failure, then explains what was found and the repair options. The repair is a separate written estimate that you review and sign before any work begins; the booking terms above list what the visit covers. Before the visit, it helps to have the equipment brand and model number, a photo of the nameplate and any error code on the display.

Do you replace HVAC equipment or only repair it?

Both. Our standard agreements, listed on this page, cover replacing parts such as a compressor, condenser or evaporator coils, a heat exchanger, capacitors, fan motors or a TXV. When a new gas furnace, heat pump or mini-split is the better option, the replacement is quoted separately for your review and approval.

How soon can you come out?

That depends on the schedule. Visits are by appointment from Monday to Saturday, and after you enter your ZIP code the booking calendar shows the open days and start times, so you can pick the one that suits you. A repair is not always completed during the first visit: if a part is missing and we need to return another day, you see the charge for the return visit before you confirm it.

Do you offer HVAC maintenance in Westchester County?

Yes. To request it, call or message us with the type of equipment and the work you need, for example a gas furnace tune-up, heat pump maintenance or an oil burner cleaning and tune-up. For systems that need ongoing care, ask about our priority membership for homes and businesses, which is offered by invitation only.

Is Cyclone a licensed HVAC contractor?

Yes. The Licenses & Certifications section of this page shows our City of Yonkers HVAC contractor license and our home improvement contractor licenses for Westchester County and Putnam County. You can talk to us in English or Spanish: call (914) 565-3947 or book from this page.

Find the right service for your equipment

If a gas furnace heats your home, review our gas furnace diagnosis and repair service before requesting a visit.

If the building uses hot-water heat, review hydronic heating and boiler service for circulation, controls and heating problems.

If your system is a heat pump, review heat pump diagnosis and repair and include the operating mode when describing the problem.

For a rooftop unit, review commercial rooftop HVAC service and provide the equipment model and operating symptoms.

For ductless equipment, review ductless mini-split service and include the indoor and outdoor unit details.

For walk-in boxes, display cases, prep tables and other refrigerated equipment, review commercial refrigeration repair.

More services by equipment type

Heating and cooling at home

Planning a new system

Commercial buildings

Commercial refrigeration

Restaurant kitchen equipment

Other equipment

Piping and installation

Parts and equipment guides

Servicios en español